INCIRCLE REVIEW // Dashboard & App / Design and Strategy Leadership
Diagnoses in minutes, not hours.
The Challenge
It takes a tragically long 10 hours for neurologists to parse through a patient’s charts, hand-written notes, and faxes. If InCircle could harness design and artificial intelligence (AI), they could drop that time to just 10 minutes—patients could be treated sooner and insurance companies can charge a fraction for treatment.
But InCircle Review knew they had an unforgiving interface.
The Solution
The four guiding principles could be summed up in a single insight: Time is money but it’s more about the human need. While the UI’s clarity led to more accuracy and confidence for physicians and insurance companies, the patients benefit the most.
I provided guidance to the lead UX strategist and creative direction for the designers. This involved providing an overarching vision for the application and providing feedback on their intended approaches. I also provided a fair amount of the final design myself.
Key Innovations
An interactive timeline where neurologists could understand a patient’s entire medical background at a glance.
An ADA- & WCAG-compliant icon and color system for the AI to recommend a patient as a candidate for treatment.
Users could easily rearrange components based on their assessment style.
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Enable the user to march toward an informed opinion at their own pace. Give them a combination of structured information architecture, a strong visual hierarchy, and the right interface elements at the right time.
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Remembering that the future state will include people not knee-deep in the process forces us to rely on consistent standards in other online experiences. This doesn't mean ignoring industry needs, but instead makes the experience familiar, even if you have never been there before.
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This is less about key criteria and more about enabling supporting features like "Edit the Tree." Making key interactions available right at the time of need makes everything faster and easier.
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It's more than just contrasting colors. Not meeting accessibility standards can cost the business in more ways that money. We will keep accessibility standards at the forefront during the design process to enable the business and the people who work within it.
